Refunds & Cancelations Help
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I’m not using my membership, can I get a refund?
No, there is no refund for a previous month’s Bonfire membership.
Can I get a refund on The Foundation’s course?
Yes, we offer refunds within 30 days of purchase, all we ask is that you complete a short feedback form to help us improve the program to better serve families in the future.
How to I cancel my Bonfire membership?
You can cancel your membership at any time. However, by cancelling your membership, you are forgoing any “locked-in” rate and if you choose to sign up again, your rate will be determined by the current membership prices.
To cancel your membership:
Log in to your Bonfire account and select “My Account” from the menu.
Select “Update my subscription credit card ”
Click “Cancel” underneath your membership details.
I’ve cancelled my account, but changed my mind - can I rejoin?
Yes! You are welcome to rejoin if you have been a current member in the past, however, by cancelling your membership, you are forgoing any “locked-in” rate and if you choose to sign up again, your rate will be determined by the current membership prices. Please send an email to [email protected] for support.
